Terms of service

TERMS OF SERVICE

Last updated: January 12, 2026

Please read these Terms of Service ("Terms") carefully before using the STRIDE PRODUCTS Limited website and services. These Terms constitute a legally binding agreement between you and STRIDE PRODUCTS Limited ("we," "our," "us") governing your use of our website, products, and services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. OVERVIEW

STRIDE PRODUCTS Limited operates this e-commerce store and website powered by Shopify. These Terms govern your purchase of products and use of our website. By placing an order or using our Services, you agree to these Terms, our Privacy Policy, and any other policies referenced herein.

2. ELIGIBILITY

You must be at least 18 years of age to use the Services or make a purchase. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are using the Services on behalf of a business or entity, you represent that you have the authority to bind that entity to these Terms.

3. ACCOUNT REGISTRATION

Account Creation: You may be required to create an account to access certain features of the Services. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

4. ORDERS AND PAYMENT

Placing Orders: When you place an order through the Services, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or reject any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

Order Confirmation: After you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We accept your order when we dispatch the products to you and send you a dispatch confirmation email.

Pricing: All prices are displayed in your local currency and include VAT where applicable for customers within the European Union / EEA. For customers outside the European Union / EEA, prices exclude any sales tax, GST, VAT, import duties, or other taxes and fees that may be levied on imported goods. You are responsible for any such taxes, duties, or fees imposed by your country. We reserve the right to change prices at any time without notice. However, changes will not affect orders that have already been confirmed.

Payment: Payment is processed securely through our payment service providers (e.g., Revolut, Shopify Payments / Stripe, PayPal). You agree to provide valid payment information and authorise us to charge the payment method you provide for the total amount of your order, including applicable taxes and shipping fees.

Payment Issues: If payment cannot be processed or is declined, we reserve the right to cancel your order. You remain responsible for any amounts owed.

5. DELIVERY

Delivery terms are set out in our Delivery Policy, which forms part of these Terms. We will deliver products to the address you provide during checkout. Delivery times are estimates and not guarantees. We are not liable for delays caused by circumstances beyond our reasonable control.

6. RETURNS AND REFUNDS

Our Return & Refund Policy governs returns, exchanges, and refunds. By making a purchase, you agree to the terms set out in the Return & Refund Policy. Please review this policy carefully before making a purchase.

7. PRODUCT DESCRIPTIONS

We make every effort to display our products as accurately as possible. However, we do not warrant that product descriptions, images, or other content on the Services are accurate, complete, reliable, current, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information at any time without prior notice.

8. PROHIBITED USES

You agree not to use the Services for any unlawful purpose or in any way that:

  • Violates any applicable local, national, or international law or regulation;
  • Infringes on the intellectual property rights of STRIDE PRODUCTS Limited or any third party;
  • Transmits any harmful, threatening, abusive, defamatory, or otherwise objectionable material;
  • Attempts to gain unauthorised access to the Services, other user accounts, or computer systems;
  • Interferes with or disrupts the Services or servers or networks connected to the Services;
  • Uses automated means (e.g., bots, scrapers) to access the Services without our express written permission.

9. INTELLECTUAL PROPERTY RIGHTS

Ownership: All content on the Services, including text, graphics, logos, images, product descriptions, and software, is the property of STRIDE PRODUCTS Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited Licence: We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Services without our prior written consent.

Trademarks: "ELECTROLYTES-IE," "STRIDE," "STRIDELYTE," "STRIDE PRODUCTS Limited," and related logos are trademarks of STRIDE PRODUCTS Limited. You may not use our trademarks without our prior written permission.

10. USER-GENERATED CONTENT

Submissions: If you submit reviews, comments, feedback, or other content to the Services ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content worldwide in any media.

Responsibility: You are solely responsible for your User Content. You represent and warrant that you own or have the necessary rights to submit User Content and that it does not violate any third-party rights or applicable laws.

Prohibited Content: You may not submit User Content that is unlawful, defamatory, obscene, offensive, or otherwise objectionable. We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, in our sole discretion.

11. DISCLAIMERS

No Warranties: The Services and all products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free;
  • Defects will be corrected;
  • The Services or the servers that make them available are free of viruses or other harmful components.

Health and Dietary Information: Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before using our products if you have any medical conditions or concerns.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, STRIDE PRODUCTS Limited, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Services;
  • Any unauthorised access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from the Services;
  • Any bugs, viruses, or other harmful code transmitted through the Services by any third party;
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Services.

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you paid to us for products in the six (6) months prior to the claim.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless STRIDE PRODUCTS Limited, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Services;
  • Your violation of these Terms;
  • Your violation of any rights of a third party;
  • Any User Content you submit.

14. THIRD-PARTY LINKS AND SERVICES

The Services may contain links to third-party websites or services that are not owned or controlled by STRIDE PRODUCTS Limited. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services.

15. MODIFICATION OF TERMS

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically for any updates or changes.

16. TERMINATION

Termination by Us: We may suspend or terminate your access to the Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

Termination by You: You may stop using the Services at any time. If you have an account, you may request account deletion by contacting us.

Effect of Termination: Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles.

Jurisdiction: You agree that any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Ireland.

Dispute Resolution: We encourage you to contact us first to resolve any disputes informally. If we cannot resolve a dispute informally, any legal action must be commenced within one (1) year after the claim arises.

18. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Delivery Policy, and Return & Refund Policy, constitute the entire agreement between you and STRIDE PRODUCTS Limited regarding the use of the Services and supersede any prior agreements or understandings.

20. WAIVER

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Email: hey(@)stridelyte.com

Business Name: STRIDE PRODUCTS Limited

Last Updated: April 13, 2026